FREQUENTLY ASKED QUESTIONS

Why is car detailing necessary?

Detailing is necessary because it provides several vital stages that address all t those factors that will damage the paint. Most vehicle owners only wash their vehicles once in a while and assume that’s all there is.

Professional detailers view the washing phase as just prep work to get ready for the real stages. Vehicle detailing not only makes your car or truck look good, but it plays a vital role in upkeep and maintenance.

Do new cars require detailing?

New cars do require detailing. Unfortunately, the improper washing begins right at the dealership during delivery prep. The paint will still fall victim to the “swirls” in the clear coat from improper washing and drying. Swirls marks are microscopic scratches appearing on the finish, these scratches are usually formed over the topmost layer of the paint. These scratches can easily become small prisms that bend the light creating a gloomy rainbow effect.
Dealerships run these cars through automated carwashes which initiates this process to occur. It only gets worse when the new owner starts doing the same thing week after week. However, detailers can correct this issue using a minimal correction stage through machine polishing.
This is also the best time to provide some real level of paint protection coverage before it’s life on the road begins.

I’m planning on selling my vehicle. Is detailing good for me?

Yes! By having your vehicle professionally detailed simply allows you to present your car or truck the best way possible. This is accomplished by ridding the paint of as many flaws as possible and restoring the gloss and finish. Detailing also addresses those interior issues with stains, dirt, grime, and odors of the interior. Since a new buyer always checks under the hood it is vital that the engine bay is presented at its best. A professionally detailed vehicle will allow you to maximize your asking price and instill a level confidence to potential buyers.

How do I easily maintain the value of my vehicle?

We all know that unless you have collector car the average car or truck does not appreciate in value. The only thing we can do to help limit the level of depreciation is to take care of it. Outside of the engine and transmission the vehicles paint can be the second or third most expensive component to a vehicle. If you follow some helpful tips, keep-up with regular maintenance and care for the appearance. This may encourage you to keep the vehicle longer and help maximize the value when it comes time to sell or trade.

Helpful paint care tips

The sun can also be brutal to your paint and lead to water etching, oxidation and clear coat failure. We all know that unless you have collector car the average car or truck does not appreciate in value. The only thing we can do to help limit the level of depreciation is to take care of it. Outside of the engine and transmission the vehicles paint can be the second or third most expensive component to a vehicle. Below are some simple tips to be mindful of.
Suggestions:
1. Maintain some level of paint protection. If your car cannot sit in a garage you need to minimize the trauma caused by the sun, rain, salt, birds and road contaminants. The paint on your car can be viewed the same way as your skin. Without some level of protection your paint and finish fall victim to sun damage. The UV rays bake the paint, plastic and anything else that sits on the surfaces of your vehicle which diminish the appearance and lifespan.
2. If possible, always park as far away from other vehicles to prevent dings. Remember shopping carts are also like “sharks in the water” waiting to strike. Also, be mindful of the drive-thru lanes and the increased likelihood of curb-rash and how expensive it is to repair.
3. Never use dishwashing detergent as car wash shampoo unless you are intentionally trying to strip the wax. Utilize any car shampoo that is PH balanced or that is fortified with wax.
4. Never wash your wheels and vehicle paint with the same water bucket or mitts. Always wash your wheels first to eliminate chasing water spots on the paint.
5. Avoid automatic drive through car washes. This process is simply to abrasive to your paint surface and will leave scratches over time. The road grime, petroleum, dirt and any other residual residue will just transfer from one car to the next. Don’t mistake rinsing off the vehicle and slapping on some supper glossy petroleum tire shine as being clean. It might look shinny and appear clean from 50 ft away, but the problems will be noticeable up close or when the sun reflects off the “swirls” left behind.
6. It may seem simple but don’t open the door while holding your keys in the same hand. This is the most common contributor to deep scratches found on the driver’s door.
7. Avoid parking your vehicle where it is exposed to getting wet from a sprinkler system. The result will be water spats that collect on the paint’s surface. The sun will bake and etch those mineral deposits into the paint which can be extremely difficult to remove.
8. Never dry your vehicle with anything other than a plush or soft touch specific drying towel. Do not use T-shirts, kitchen, bath or cotton towels. Never dry using heavy pressure or a circular motion. These things among others WILL cause those awful “swirl” marks.
9. Never let bird droppings sit on the surface of your paint. This and mineral deposits will etch into the paint leaving a blemish that sits deep into the clearcoat. The sun bakes it down the point where it is too late. Wet sanding and heavy polishing may be your only option to help remove this type of paint trauma. When removing bird droppings or bug guts to DO NOT do it dry. Keep a small bottle of waterless carwash and a microfiber towel in your trunk for spot clean-ups.
10. Place a sun deflector in the windshield while parked. This will save your interior and reduce the heat which can melt some interior knobs, crack plastic, fade fabric and ruin leather.

How frequently should I wash my car?

If you use the right technique and products you can wash your vehicle as frequently as you want. My neighbors always would say to me “you are going to wash the paint off that car”, or “it is going to rain tomorrow why are you washing it today?”. I would always say that I treat my exterior with some level of protection to enhance and protect it every time I wash it. The more hydrophobic the surface is the greater the self-cleaning properties are. This makes a simple maintenance wash effortless. Having a ceramic coated vehicle takes self-cleaning to an entirely different level. These nano coatings work on the molecular level to transform the surface. The vehicle will repel water and contaminants to maintain that clear, reflective, hard-as-nails shine.

Why are maintenance washes offered by Distinguished Detail generally only offered to existing clients?

We use the term existing client to describe our customers that have received a paint correction/polish detail. These vehicles have had all the proper steps completed in order to ensure the best finish and protection that lasts. If your vehicle has been neglected and has not been properly maintained it can take up to 6 hours just for the wash detail vs 2-4 hours. This is simply not cost effective for what we do. Furthermore, just washing a vehicle does not remove scratches, etching, water spots, or environmental fallout stuck in your clear coat. If you wax or apply any paint protection to your paint that has not at least been clayed you are wasting your time and money. Why? Because this protection would just be sitting on top of the nonvisible dirt/contaminants and will not stick or last in order to be effective. We are only interested in producing real results for our clients.

How can you tell your getting a cheap, quickie, improper mobile car wash.

• They used the same bucket, water and mitt for the wheels, tires and your paint. This is a big No! No! This induces petroleum, dirt, brake dust and debris into your paint.
• They dried it improperly using the wrong type of towel and wrong motion. Improper drying causes “swirls”. Never go in circles!
• They are washing it into direct sunlight without any effort to provide shade coverage. This will cause the soap and water to dry into your clear coat which can bake and etch into the finish. This means you will need to have them machine polished to be removed.
• They use a limited number of products and tools. To put it in perspective we use 4 different products, 6 tools an invest 45 to an hour in just the wheel area.
• Vehicle washing is their only service option. This means they are volume washers not quality focused detailers. We are craftsman certified and have invested thousands in individual training alone.

What are swirl marks and how to get rid of them?

Swirls marks are microscopic scratches appearing on the finish, these scratches are usually formed over the topmost layer of the paint. These scratches can easily become small prisms that bend the light creating a gloomy rainbow effect. Some swirls are caused by automatic car wash especially if the car has a clear coat paint. Taking your car to a professional car detailing service can help remove swirl marks from your car.

What is oxidation?

Most car paint holds a base coat that includes color and a protective clear coat that protects the pigmented paint from oxidizing. The outer layer of the paint coat adds a UV protection that prevents sun damage. Oxidization is caused when the outer coat is dried out in the sun and the natural oils of the paint are lost. Oxidization if left untreated can be costly to repair.